Cancellation Policy – For Online bookings.
DeSoto Cab Company Cancellation Policy. Customers can cancel a reservation at any time up to 14 hours before the scheduled pickup for a full fare refund using the website, mobile website, and the official mobile apps. For reservations made via phone, the booking fee is non-refundable. Cancellations can also be made by calling 1 (925) 777-7777 option #1. DeSOTO CAB COMPANY will not provide a refund if the reservation is cancelled or changed less than 14 hours prior to pick-up time, or in the event of reservation abandonment. This includes bookings made within two hours of pickup time. Flight Cancellations and Delays Due to Airlines. Failure to contact DESOTO Cab Company llc with flight cancellation or delay information in a timely manner may be considered reservation abandonment and may result in forfeiture of fare. Reservations impacted by airline delays and cancellations may qualify for refund when a replacement reservation is made